My Commitment to My Clients
1.0 I will serve my clients with integrity, competence, independence,
objectivity, and professionalism.
2.0 I will mutually establish with my clients realistic expectations of
the benefits and results of my services.
3.0 I will only accept assignments for which I possess the requisite
experience and competence to perform and will only assign staff or
engage colleagues with the knowledge and expertise needed to serve
my clients effectively.
4.0 Before accepting any engagement, I will ensure that I have worked
with my clients to establish a mutual understanding of the
objectives, scope, work plan, and fee arrangements.
5.0 I will treat appropriately all confidential client information that
is not public knowledge, take reasonable steps to prevent it from
access by unauthorized people, and will not take advantage of
proprietary or privileged information, either for use by myself, the
client's firm, or another client, without the client's permission.
6.0 I will avoid conflicts of interest or the appearance of such and will
immediately disclose to the client circumstances or interests that I
believe may influence my judgment or objectivity.
7.0 I will offer to withdraw from a consulting assignment when I believe
my objectivity or integrity may be impaired.
8.0 I will refrain from inviting an employee of an active or inactive
client to consider alternative employment without prior discussion
with the client.
My Commitment to Fiscal Integrity
9.0 I will agree in advance with a client on the basis for fees and
expenses and will charge fees that are reasonable and commensurate
with the services delivered and the responsibility accepted.
10.0 I will not accept commissions, remuneration, or other benefits from
a third party in connection with the recommendations to a client
without that client's prior knowledge and consent, and I will
disclose in advance any financial interests in goods or services
that form part of such recommendations.
My Commitment to the Public and the Profession
11.0 If within the scope of my engagement, I will report to appropriate
authorities within or external to the client organization any
occurrences of malfeasance, dangerous behavior, or illegal
activities.
12.0 I will respect the rights of consulting colleagues and consulting
firms and will not use their proprietary information or
methodologies without permission.
13.0 I will represent the profession with integrity and professionalism
in my relations with my clients, colleagues, and the general public.
14.0 I will not advertise my services in a deceptive manner nor
misrepresent or denigrate individual consulting practitioners,
consulting firms, or the consulting profession.
